Riverstone Ortho now offers same-week injury visits in Frederick and Urbana.

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About Us

Frequently Asked Questions

Answers to the questions our patients ask most often about appointments, insurance, imaging and recovery.

Do I need a referral to be seen?

Many insurance plans allow you to schedule directly with an orthopaedic specialist. Some managed care plans require a referral from your primary care physician. We recommend confirming with your plan before your visit, and our staff can help you check.

What should I bring to my first appointment?

Please bring your photo ID, insurance card, a list of current medications, any relevant imaging on disc, and completed new patient forms. If your visit relates to a work injury or accident, bring the claim information as well.

Do you take X-rays in the office?

Yes. All of our orthopaedic offices have on-site digital X-ray, so imaging is usually completed and reviewed during the same visit.

Will I need surgery?

Most orthopaedic conditions are treated without surgery. Our physicians pursue therapy, bracing, medication and injections whenever those options are reasonable, and recommend surgery only when it offers a meaningful benefit.

How quickly can I be seen for an injury?

We reserve appointments for acute injuries and offer extended hours. Call our office and describe the injury and our staff will find the earliest appropriate appointment.

Can I do physical therapy at your office?

Yes. We provide physical therapy at our Hanover and Kent Island locations, which keeps your physician and therapist working from the same plan.

How long does it take to complete disability or return-to-work forms?

Please allow approximately one week. Forms are not completed while you wait, and there is a charge for completion of most forms.

How do I request a prescription refill?

Call your office location during business hours and provide your pharmacy information. Refill requests are processed during normal business hours and are not handled after hours or on weekends.

Ready to be seen?

Book online in under a minute, or call our team and we will find the earliest appointment that fits your schedule.